31 was founded in 2013 with some very specific aims: to create awesome campaigns, to produce exceptional results and to grow lasting relationships. All pretty standard stuff really! But if you haven’t already noticed, that is where standard stops…
At 31, we like to try and do things differently. We have moved away from the normal models of client/agency relationship to try and create something more worthwhile, cost-effective and, well, honest. We believe that it is possible to offer all our clients bespoke campaigns regardless of their size and budget. Obviously there are still similarities between them all, but each campaign we design is different and focused purely on producing results, not what we can bill you most for!
…we will be the guys sat opposite you, not the guys you get an email from every now and again…
We have done away with the massive documents, the endless analysis and the hoarding of knowledge. Instead, we use our time to get to know you, your business and market, to create action lists that will make a difference and to work with you to implement solutions and produce results we can track. And we really mean work with you. As far as possible, we like to get out of the office to come and see you to work on your project and hopefully teach you a few things too. If you have a question, we will be the guys sitting opposite you, not the guys you get an email from every now and again. It really is as though we are an extension of your business.
When you work with 31 you really get to know us too. Business relationships are most effective when you understand the people you work with, know what they want to achieve and trust them. You’ll soon see that your results mean just as much to us as they do to you!
If you want to find out more about what makes us different, check out our full list of 31 differences.
An Oxford local, Matt’s built up his experience through years working in a big digital agency environment with some of the industry’s leading figures. Managing digital marketing campaigns for clients of all shapes and sizes, he learned quickly that there’s no one-size-fits-all approach to search marketing, especially if you want to achieve truly brilliant results (and why do something if it’s not going to be brilliant?!).
He passionately believes that each client should be treated as an individual, and he’s intent on creating bespoke, value-adding campaigns for each and every one, no matter what their industry, size or budget. Also, he firmly feels that top-quality service and client relationships shouldn’t be an after-thought, but rather they are just as important as the results. What could be better than working closely with a client to achieve some awesome results and then celebrating with clients because you want to, not because you feel you have to?
All these beliefs form the basis of 31!